Concurrents – Environmental Psychology: Users Will Prevail
“Designing with users in mind” is a mantra that’s been chanted by designers for many decades. Around the world, users are poked and prodded, interviewed and surveyed, as design projects move forward. In the best of circumstances, what they’ve said to the design team, via one format or another, has some effect on what ultimately gets developed. Even when the space designed really and truly supports the work that users do on the day those users move in, there’s no certainty that it will continue to do so as time passes – not only because the things people are doing at work can evolve. Workers themselves can physically change their workplaces in ways that affect how they use them. Some of those changes are more conscious and some less. Ultimately, whether changes are conscious or unconscious doesn’t matter; however, a change is a change, and they can all make a …
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