Research Design Connection Case Study: Moving to an Activity-Based Office
Rolfo and her colleagues studied the experiences of a company moving from an open-plan to an activity-based workplace. They state that, “Many companies move from open-plan offices (OPO) to activity-based workplaces (ABWs)…The aim of this study was to explore…a company’s relocation from an OPO to an ABW…Results showed that satisfaction with auditory privacy, background noise, air quality, outdoor view and aesthetics increased significantly after relocation. Negative outcomes, such as lack of communication within teams, were perceived as being due to the high people-to-workstation ratio and lack of rules. Overall satisfaction with the physical work environment increased in the ABW compared to the OPO. Perceived performance did not change significantly.” Data were collected at “a large Swedish insurance company that relocated two departments from an OPO to an ABW.” Linda Rolfo, Jorgen Eklund, and Helena Jahncke. 2017. “Perceptions of Performance and Satisfaction After Relocation to an Activity-Based Office.” Ergonomics, vol. 61, …
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