Concurrents – Environmental Psychology: Sending the Right Message
Nonverbal signals are powerful. The ones sent by the places we use have very, very important effects on how we think and behave. For at least many decades, and maybe since the first workplace was organized, people working in professional environments have looked for clues in their architecture, interior design, maintenance, etc. about what’s really important to management, what their core values really are. Value and mission statements are easy to change, the heights of ceilings, number of windows, amenities provided, etc., are not, so they have been felt to be better representations of management’s way of thinking than anything that can be easily written and rewritten. As it becomes possible for people who want or need to return to working onsite, at facilities owned/managed by their employers, to do so, the messages those locations transmit will need to be very carefully monitored. Their health-related “silent signals” are particularly important …
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