Research Design Connections: Workplace Redesign and Environmental Satisfaction

Kim and colleagues evaluated the effects of a open-plan workplace redesign project on the environmental satisfaction of the people working in the space.  Data were collected via objective measures of physical conditions and an online survey.  The team report that one floor in a multi-floor office building in Seattle was renovated: “Changes were made to the floor’s layout, and to the size of employees’ workspaces.  New sound-masking technology and a modern lighting framework were added. . . . After the new space had been used for 1.5 months, occupants reported being more satisfied, in general, than they recalled being in the original setting.  The size of personal workspaces and a sense of privacy were especially important to employees.  Despite overhead lighting illuminance levels being below recommended industry standards, occupants were not dissatisfied with light levels. . . . . occupants’ responses about the level of input they had into the …