New Study by HLW & The Instant Group: Flexible Workspace 2018

Four in five flexible office space users and 86% of co-working end users have benefited from enhanced work environments over the last five to 10 years. Seventy-one percent of these workers agree that their workspaces had a positive effect on the ways they engage in their work, resulting in much higher productivity levels.

The recent ‘Marketplace for flexible work’ research conducted by The Instant Group and HLW found that not only are users of co-working and flexible space rapidly growing in numbers, but those who are using it are also reaping the benefits in the form of greater work flexibility, expanding professional networks, business opportunities, higher levels of energy at work, innovation and a generally improved working environment.

Tim Rodber, CEO, The Instant Group, said, “The trend towards flexible working has dominated the headlines for some time now and operators of this space have been driving take up in the global cities for the past two years. More than half of our respondents envision spending less time going forward working from a traditional company office space, reflecting our sentiments that people desire far more flexibility and choice nowadays over how and where they work.”

The report analyzed the co-working and flexible workspace sector to gather a 360-degree perspective of the industry to determine where perspectives align and diverge among stakeholders. The research also found that location and the ability to assign or reassign employees to workspace on short notice were also important influencers when choosing flexible workspace over conventional office space.

Looking forward, the research found that more than half of the companies interviewed envisage spending less time working from a traditional company office space with an increase in the number of corporates looking for more flexible options.

Flexible benefits

83% of users of co-working and other types of flex space claim to have benefited from these new work environments over the last 5-10 years. The majority (71%) of end-user’s report that their workspaces positively affect the ways they engage in their work.

Long-term satisfaction

Amenity provision is a key consideration when it comes to possible improvements in flexible workspaces, with nearly all respondents (89%) citing this would improve satisfaction, alongside innovations in workplace design and the quality of the social experience.

Corporates are flexing

Corporate clients are reaping the benefits of a more engaged workforce and the associated benefits of working in flexible workspaces.


In 2017, The Instant Group partnered with HLW to conduct a study of over 300 respondents from the coworking and flexible work industry. Respondents completed a comprehensive questionnaire about their current perspectives of the market, the value they get from it, and how they see the market benefiting them in the future.

For access to the full report, please CLICK HERE

About The Instant Group

Founded in 1999, The Instant Group is a workspace innovation company that rethinks workspace on behalf of its clients injecting flexibility, reducing cost and driving enterprise performance. Instant places more than 6,000 companies a year in flexible workspace such as serviced, managed or co-working offices including Amazon, American Express, Sky, Network Rail, Serco, Teleperformance, Worldpay, and TMF making it the market leader in flexible workspace.

Its listings’ platform Instant Offices hosts more than 12,000 flexible workspace centers across the world and is the only site of its kind to represent the global market, providing a service to FTSE 100, Fortune 500, and SME clients. With offices in London, Newcastle, Berlin, Dallas, New York, Los Angeles, Hong Kong, Sydney, Singapore, and Kuala Lumpur, The Instant Group employs 200 experts and has clients in more than 150 countries.

About HLW

HLW is a leading international full-service planning, architecture and design firm. HLW is building the future, from skyscrapers, to the workplaces of today’s most cutting-edge companies.

Sustaining a successful practice for over 125 years, HLW remains a strong, innovative and progressive organization with a diverse portfolio of projects from broadcast and media, financial corporations, technology, academic institutions, and multi-family and mixed-use buildings. The multi-disciplinary firm’s mission is to create inspiring and enriching spaces that enhance that way people work, meet and interact.HLW is headquartered in New York, with offices in Madison, NJ, Los Angeles, CA, London and Shanghai.