Office Communication: Getting the Message Across

by Jan Yager, PhD | July 24th, 2023

Getting your message across appropriately and effectively is vital for every worker who wants to succeed. But even the right message, if delivered in the wrong way, can backfire. The key is to match the means with the method. Experts say face-to face meeting is by far the most effective way to communicate. Though it takes more time than a phone call, text, or email—you must get to and from the meeting, for starters—in the long run, a face-to-face meeting saves time since it accomplishes more. Donald Moine, an organizational and sales psychologist, has studied super-salespeople and their techniques. “There is nothing as effective as belly-to-belly or face-to-face for selling a product or a procedure, whether within the office or in getting new clients or customers,” Moine said. He found that some super-salespersons even refuse to send literature to potential customers because they know how effective face-to-face meetings can be. …