IFDA NY Panel May 16: Learn How to Avoid the Pitfalls of Clients Who Always Pay Late

How on Earth Do You get the Client to Pay?

A Panel Discussion with an Attorney, Accountant, and Client Relationship Expert, Moderated by an Interior Designer to learn best the business practices to keep your cash flow in the BLACK.

The Attorney:

Alex K. Ross (Ross & Katz PLLC) works closely with clients facing major legal challenges in their work and sometimes in personal matters. He work resolutely to address these tough situations with an approach that is generally even-keeled and empathetic,responding quickly to clients and other parties involved in a transaction. Because of his experience in litigation, Alex has the ability to tailor real estate and commercial contracts to eliminate most risks to a large extent, but is not afraid to be tenacious as needed. Alex provides a broad range of legal services, that benefit corporate clients as they grow into middle market companies as well as serving as an advisor to development-stage companies.

The Accountant:

The Art of Money Matters, Your Outsourced CFO is led by its Principal, Tricia M Taitt, who has a strong track record of managing and improving the financial operations of growth-oriented, small to mid- sized companies helping senior leaders decode the numbers so that they can betterunderstand their business and make strategic decisions more confidently. After spending eight years on Wall Street she realized that her core finance and accounting skills were highly transferrable to small and mid sized companies, which is where she could make a bigger and more personally rewarding impact.

The Client Relationship Expert:

Richard R. Shapiro is Founder of The Center For Client Retention and a leading authority in customer relationship management and loyalty. For 30 years, Richard has spearheaded the research conducted with thousands of customers from Fortune 100 and 500 companies compiling the ingredients of customer loyalty and what drives repeat business. He is a best-selling author, international keynote speaker, and, an adjunct professor at FIT. He has created and delivered interactive workshops for showroom managers and sales associates for the New York Design Center and the D&D Building. As a recognized thought leader, his expertise is in developing strategies to ensure a quintessential customer experience and a high level of customer retention.

The Interior Designer:

J. Randall, Vice President Pavarini Design, manages their construction projects, coordinates project development, and interacts with all project tradesmen and the Clients. He plays an avid role in materials and finishes specification as well as procurement of furnishings and artwork traveling both nationally and internationally to source and share great product for a discerning clientele base. He has been a leader in the design of the company image and web presence while he maintains the roles of company author and controller.In 2016, Randall founded The Original Lawn Furniture Co. with partner, Charles Pavarini III. He is also an active IFDA NY Member.

Thursday, May 16th
5:30 PM to 8:00 PM

150 East 58th Street 3rd Floor

IFDA Members $20
Guests $40
Students Complementary with RSVP and ID



The International Furnishings and Design Association (IFDA), founded in New York City in 1947 and now with 11 chapters worldwide, provides a professional forum for communication and interaction among its high-profile members. The IFDA, a not-for-profit volunteer-run association, also promotes career advancement and educational opportunities and is structured to increase public awareness of the furnishings and design industry through specialized programming, networking and service to the community.