An Interview with Kimball President Phyllis Goetz

In July of 2019 Kimball International announced it had hired my friend Phyllis Goetz to be the president of the Kimball office furniture brand. I immediately fired off a congratulatory note saying, among other things, that once she’d had a chance to settle in, I wanted to schedule an interview. Time passes quickly (unless you’re quarantined) so it was seven months before we actually sat down to talk in her beautiful, bright new office at Kimball’s beautiful, bright newly redesigned headquarters. While Phyllis has a warm and gregarious personality that immediately puts people at ease, she has the energy of a person who is driven – living life fully at an almost frenetic pace. Her career accomplishments are widely varied but demonstrate a laser focus on people and networks of people that has been central to her success. And plenty of success is what has brought her to this new …