Solomon Coyle Releases 2023 Compensation Report and New Interactive Compensation Analysis Tool

The 2023 Compensation and Best Practices Report is now available. This bi-annual report encompasses responses from aligned Distributors representing Allsteel, Haworth, MillerKnoll, Kimball Int’l, Steelcase, Teknion, LLC, and non-aligned dealers across North America.


Solomon Coyle is pleased to announce the launch of its latest online reporting tool, the Compensation Analysis Tool, which allows distributor HR and Finance teams to research the latest compensation data easily for over 60 positions and multiple competencies.

Solomon Coyle’s head of Business Analytics, John Joseph, states, “This is a real game-changer for our industry. Starting with this release, users have the option of viewing report results that have been adjusted to reflect relative average wage levels in their US or Canadian statistical area. Not only do you have access to all of the information from the comprehensive report, but with our new tool you are able to select specific roles and competency levels and look at any MSA across North America.”


Paul Holland, managing principal, shares, “The report comprehensively presents a wealth of data including demographics, policy insights, DE&I initiatives, and benefits details. This array of information is pivotal in facilitating a thorough assessment, ensuring that all facets of compensation and benefits receive meticulous consideration from dealers.”

  • Turnover remains elevated but has lowered over the last two years. In 2020 the majority of turnover was involuntary, whereas for 2023 the majority is voluntary.
  • Staff Development continues to evolve; there are more defined onboarding and career development programs being offered.
  • DEI continues to gain importance with 50.6% of respondents indicating they are investing in programs, up from 40.8% in 2020.
  • Total percentage of commissioned salespeople has dropped from 30.2% to 24.7%.
  • Wage Inflation is still up for key non-sales positions. Examples of a few key roles: Designers are up8.3%, PM Staff up 9.4%, Customer Service up 13%, Field Leads up 14.1%, Installers up 18.1%.
  • Benefits have continued to go up in cost. 97.1% of distributors offer medical, 94.1% offer dental, 89.4% offer vision; 85.9% offer Life and 82.9% offer Accidental Death. 86% of distributors now also offer a retirement savings plan.


Those participants who have completed the survey can access the full version of the report and analysis tool by visiting

Non-participants may purchase the full report at a cost of $4,000.00 USD, by contacting

SPECIAL OFFER:  SCi3 subscribers receive access to the 2023 Report and Analysis Tool and have the ability to compare reporting periods and new compensation modeling tools. Email to inquire.


Solomon Coyle is offering two webinars, hosted by David Solomon and John Joseph. They will discuss the report’s methodology and data parameters and provide commentary on compensation practice trends while providing meaningful comparisons within segments of the distributor community.

The webinars are open to participants and non-participants alike. Register for one of the following:

Wednesday, September 6, at 11:00am ET


Tuesday September 12, at 3:00pm ET