Registration is now open for a new one-year cycle of Solomon Coyle’s Dealer Management Development (DMD) Program starting September 19. The latest course is a special edition of DMD designed exclusively for current and rising leaders at Steelcase dealerships. Solomon Coyle, a research, consulting and talent-development firm specializing in dealer performance and profitability improvement, is providing one-hour webinars to explain DMD’s structure, content and methodology.
The next informational webinar is on August 15 at 11:30 am EDT. Advance registration is required and is strictly limited to Steelcase dealers. Attendees will be able to engage with the Solomon Coyle team and pose questions and comments in real time. The webinar registration site is http://bit.ly/stldmd.
Steelcase encourages participation by its aligned dealers. Steelcase personnel will deliver four of the program’s 25 interactive webinars, which run on a biweekly schedule with three extended breaks during the year for ease of planning. Course registration and related information is available at http://bit.ly/registerdmd.
The instructors are David Solomon and Paul Holland, both leading industry consultants and educators and the principals at Solomon Coyle.
“We look forward to working with the Steelcase dealer community through the DMD program,” Paul said. “It’s a powerful targeted learning experience in which we get key individuals, especially the ones who are preparing to lead critical functions of the business, to really understand the inner workings of the dealership – from end to end – and how it makes money. Managers come out of DMD well equipped to drive their company forward and stay relevant to the customer despite the radical impacts of change, disruption and sheer complexity.”
Delivery of the course content spans 25 online classes, each running 60–90 minutes. The participant commitment also entails 60–90 minutes of homework during the two-week hiatus between classes. There are eight areas of concentration: business strategy, financial performance, talent management, quote-to-invoice process, sales and marketing, project management, design, and warehouse, delivery and installation.