Humanscale Pilots Standalone Retail Concept in Hangzhou, China

Located in Raffles City Mall, This Begins Humanscale’s Retail Vision in China’s Internet Capital

Humanscale, the leading manufacturer of high-performance ergonomic solutions, is piloting a standalone retail concept in Raffles City Mall, located in Hangzhou, China. Raffles City Mall is a renowned shopping and lifestyle mixed-use destination creating a sustainable urban hub in one of China’s most picturesque cities. The official grand opening will take place on November 17th with a ribbon-cutting ceremony to commemorate this new step in Humanscale’s retail ecosystem. The 1,221 square-foot space is adjacent to tech giants such as Dell, Alibaba, ASUS, and Lenovo, positioning Humanscale to resonate within a high-tech, design-focused community.

As the company’s first Chinese retail concept, this location features Humanscale’s entire range of products, each thoughtfully designed to optimize health, comfort, and sustainability. The space, designed by Humanscale in collaboration with Ruperiti Design and DDL, is an ode to design for life, work, and the earth. In line with Hangzhou’s growing importance as a hub for technological innovation and sustainability, the new store is inspired by Humanscale’s design approach of function, simplicity, longevity, and sustainability. The majority of the store’s components are manufactured in a dedicated facility and later installed to minimize on-site waste.

“Piloting this concept in Raffles City Mall signifies a new chapter for Humanscale. This isn’t just a store; it’s meant to connect ergonomic design and sustainability with a tech-focused audience in one of China’s innovation hubs,” says Heather Fennimore, President of Humanscale. “It also serves as a starting point for future retail expansion, as we look to bring our approach to ergonomic well-being to more markets globally.”

This opening in Raffles City Mall represents a significant transformation from Humanscale’s traditional showroom design towards an expanding retail-focused consumer base. The company plans to roll out similar retail projects worldwide in the near future, each embodying the spirit of ergonomic innovation and sustainability. This transition underscores Humanscale’s broader ambitions to not only lead in the commercial sector but to become a global brand and household name.

The store is located on the 5th Floor, Raffles City Mall, No. 228 Xinye Road, Shangcheng District, Hangzhou City, Zhejiang Province, China.


Humanscale is the leading designer and manufacturer of high-performance ergonomic products that improve the health and comfort of work life. Through leveraging new technology in functional yet minimal designs, Humanscale transforms traditional offices into active, intelligent workspaces.

Guided by the core philosophy that good design achieves more with less, Humanscale is committed to designing with the health of both consumers and the planet in mind. Humanscale has

26 products, which represent a majority of sales, certified by the International Living Future Institute’s Living Product Challenge (LPC) as planet positive. Humanscale has pioneered the use of transparency labels for its products, which allows consumers to make thoughtful decisions about the products they choose.