A Twofold Emphasis on Dealer Profitability and Client Satisfaction
Enrollment is open for the spring 2018 term of Solomon Coyle’s Project Management Training for Dealers, an instructor-led, webinar-based program which the Washington, DC-based research, consulting, education and peer group management firm has operated since 2009. In response to the program’s continued popularity, Solomon Coyle has increased the maximum enrollment in the spring term to 26 per class. The program is endorsed by Allsteel, Haworth, Herman Miller, Knoll and Steelcase for their respective dealer networks.
The Solomon Coyle training equips dealer staff members to deliver the full profit potential of every project they execute. Targeted outcomes include fewer costly errors; a better and enforceable scope of work; PMs who know how to actively manage the project, the client, and the contract; and positive customer experience with good potential for repeat and referral business.
Classes for Haworth and Steelcase dealer staffs begin February 13. The initial class meeting for Allsteel, Herman Miller and Knoll dealer participants is February 14.
Proven, Real-World Techniques Taught by an Industry Expert
Each of 10 interactive webinars includes real-world techniques and strategies used by the most successful dealer project managers and the most profitable dealerships. The webinar format provides ample opportunity for interaction with the instructor and the sharing of relevant experience by the participants.
Solomon Coyle also supplies more than 600 pages of resource materials – workbooks, forms, checklists, reference documents, etc. – to reinforce the learning and administers a graded final exam as a prerequisite to qualifying for a certificate of successful completion.
The course instructor, Scott Jamison, is a specialist in operations, logistics and service sales, a seasoned furniture project manager, and frequently the team lead for Solomon Coyle’s operational consulting engagements. Scott offers an immersive, insider perspective on how to coordinate efforts throughout the dealership to limit and eliminate margin erosion, the typical and potentially biggest contributor to a disappointing fiscal year-end.
Who Should Attend?
New and developing project managers within the dealership are typically the priority for enrollment. Dealers are then encouraged to aim for a good cross-section of departmental staff. Solomon Coyle’s multidisciplinary approach enables people from every functional area to become guardians of dealer profitability. Past program attendees have represented a variety of disciplines in addition to Project Management, including:Client Experience, Workplace Strategy, Sales and Business Development, Sales Coordination, Design and Design Management, Account Management, Project Coordination, Operations Management, and Installation Management.
Course Details and Registration
Dealer principals and interested staff are encouraged to review the registration pack for their brand group at https://www.solomoncoyle.com/register-pm/. The pack contains the course calendar, a program overview, and curriculum details. Registration can be done online at the same web address. Major credit cards are accepted.
Brand-Tailored PM Training Since 2009
Since 2009, more than 1,000 contract furniture professionals in the US and abroad have completed Solomon Coyle Project Management Training, the only PM training program designed for dealer staff. In segregating the classes by dealer network, the instructor can make some of the course content manufacturer- and product-specific and facilitate the sharing of lessons learned in real-world situations among class participants.
Inquiries
Please direct questions to support@solomoncoyle.com.