Research Design Connections: Managing Open-Plan Office Noise

Research by Mueller and colleagues confirms the challenges of managing noise in open-plan offices.  They share that “Office workers lately use active noise-cancelling (ANC) headphones to improve the acoustic situation by blocking unwanted sound. . . . Two studies were conducted to examine if ANC headphones improve cognitive performance and the subjective well-being of employees in an open-plan office. . . . The participants were tested in silence, speech without headphones, speech with ANC headphones switched off and speech with ANC headphones switched on.  No statistically significant differences were found between the conditions with ANC headphones switched on and off as well as without headphones for cognitive performance.  However, ANC headphones statistically significantly improved subjective assessments such as perceived privacy and the assessment of the acoustic environment.”

Benjamin Mueller, Andreas Liebl, Noemi Herget, Dorina Kohler, and Philip Leistner.  “Using Active Noise-Cancelling (ANC) Headphones in Open-Plan Offices:  No Influence on Cognitive Performance But Improvement of Perceived Privacy and Acoustic Environment.”  Frontiers in Built Environment, in press, https://www.frontiersin.org/articles/10.3389/fbuil.2022.962462/abstract

Sally Augustin, PhD, is the editor of Research Design Connections (www.researchdesignconnections.com).  Research Design Connections reports on research conducted by social and physical scientists that designers can apply in practice.  Insights derived from recent studies are integrated with classic, still relevant findings in concise, powerful articles.  Topics covered range from the cognitive, emotional, and physiological implications of sensory and other physical experiences to the alignment of culture, personality, and design, among others.   Information, in everyday language, is shared in a monthly subscription newsletter, an archive of thousands of published articles, and a free daily blog.   Readers learn about the latest research findings immediately, before they’re available elsewhere. Sally, who is a Fellow of the American Psychological Association, is also the author of Place Advantage:  Applied Psychology for Interior Architecture (Wiley, 2009) and, with Cindy Coleman, The Designer’s Guide to Doing Research:  Applying Knowledge to Inform Design (Wiley, 2012).  She is a principal at Design With Science (www.designwithscience.com) and can be reached at sallyaugustin@designwithscience.com.