Research Design Connection: Moving to an ABW

Wijk, Bergsten and Hallman evaluated the experiences of a group of Swedish government employees at a single office site moving into activity-based workplaces (ABWs) from private offices (32% of participants), shared rooms with 2-3 people working in them (11% of participants), open-plan offices with 4 to 24 people working in them (41% of participants), and unspecified places (16% of participants). The researchers found via surveys administered before and three and nine months after relocation and focus groups before and after changes were made that, “Health and wellbeing were unchanged when compared to their levels before and after the relocation to an ABW. We found that physical and psychosocial work satisfaction decreased
The results indicate that organizations implementing ABWs should promote perceived meaningfulness in the process to mitigate [lessen] possible declines in satisfaction with the physical and psychosocial work environment
our recommendation is to ensure that meaningfulness and comprehensibility regarding change are high when launching an intervention. Meaningfulness might be promoted by preparatory activities, such as workshops and seminars, which provide meaning and understanding for the change.”

Katarinaa Wijk, Eva Bergsten, and David Hallman. 2020 “Sense of Coherence, Health, Well-Being, and Work Satisfaction Before and After Implementing Activity-Based Workplaces.” International Journal of Environmental Research and Public Health, vol. 17, no. 14, 5250, https://doi.org/10.3390/ijerph17145250

Sally Augustin, PhD, a cognitive scientist, is the editor of Research Design Connections (www.researchdesignconnections.com), a monthly subscription newsletter and free daily blog, where recent and classic research in the social, design, and physical sciences that can inform designers’ work are presented in straightforward language. Readers learn about the latest research findings immediately, before they’re available elsewhere. Sally, who is a Fellow of the American Psychological Association, is also the author of Place Advantage: Applied Psychology for Interior Architecture (Wiley, 2009) and, with Cindy Coleman, The Designer’s Guide to Doing Research: Applying Knowledge to Inform Design (Wiley, 2012). She is a principal at Design With Science (www.designwithscience.com) and can be reached at sallyaugustin@designwithscience.com.