Johnson, Zimmermann, and Bird investigated links between workplace design and employee performance via data collected at Microsoft using surveys and interviews. They identified “factors that were considered as important for work environments: personalization, social norms and signals, room composition and atmosphere, work-related environment affordances, work area and furniture, and productivity strategies. We built statistical models for satisfaction with the work environment and perceived productivity of software engineers and compared them to models for employees in the Program Management, IT Operations, Marketing, and Business Program & Operations disciplines. In the satisfaction models, the ability to work privately with no interruptions and the ability to communicate with the team and leads were important factors among all disciplines. In the productivity models, the overall satisfaction with the work environment and the ability to work privately with no interruptions were important factors among all disciplines. For software engineers, another important factor for perceived productivity was the ability to communicate with the team and leads.” For all, “private offices were linked to higher perceived productivity.”
Brittany Johnson, Thomas Zimmermann, and Christian Bird. “The Effect of Work Environments on Productivity and Satisfaction of Software Engineers.” Microsoft Research, https://www.microsoft.com/en-us/research/uploads/prod/2019/02/johnson-tse-2019.pdf
Sally Augustin, PhD, a cognitive scientist, is the editor of Research Design Connections (www.researchdesignconnections.com), a monthly subscription newsletter and free daily blog, where recent and classic research in the social, design, and physical sciences that can inform designers’ work are presented in straightforward language. Readers learn about the latest research findings immediately, before they’re available elsewhere. Sally, who is a Fellow of the American Psychological Association, is also the author of Place Advantage: Applied Psychology for Interior Architecture (Wiley, 2009) and, with Cindy Coleman, The Designer’s Guide to Doing Research: Applying Knowledge to Inform Design (Wiley, 2012). She is a principal at Design With Science (www.designwithscience.com) and can be reached at sallyaugustin@designwithscience.com.