Concurrents – Environmental Psychology: Inclusive Bathroom Design
Bathrooms are important to employees, for many more than the obvious reasons. Users “read” bathrooms for signs of management’s actual opinions and values; messages sent by financial expenditures in physical things are seen as more likely to be consistent with an organization’s true opinions than easy to pen and ignore values-type written statements. Workers are keenly attuned to whether the signals sent by restroom design and maintenance indicate that they are respected by management, or not. Interpretations of nonverbal environmental cues can be important drivers of professional performance; the more positive messages are perceived to be, the more likely employees are to perform to their full potential. At-work bathrooms are also acquiring another important function – in some newer offices, bathroom stalls are the only place where employees have the privacy needed to make sense of workplace situations. The vital psychological functions of workplace bathrooms also now include being gender-inclusive, …
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