What Office Workers Want – A Survey by Capital One
Back in the Pleistocene when I was a Knoll sales rep I was in a meeting with designers who were specifying our products and the vice chairman of a largish financial institution who was in charge of the project. I was pitching the idea that the beauty and functionality of our Stephens System would make people happy to work there, leading to talent retention and greater productivity. I was just getting started when the client rather rudely interrupted saying, “I don’t give a damn whether they like it or not; they’ve got a job and a place to do that job. If they don’t like it they can go somewhere else.” As I said, that was a long time ago. It was around the time Bob Dylan wrote “The times they are a-changin’.” And fortunately for many office workers, smart companies realize the truth in the concept that happy, healthy, …
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