Data-Informed Design for the User Experience at Work

by Sandi Rudy, RID, LEED ID+C, and Jennifer Moore, NCIDQ After months (or is it years now?) of working from home, we’ve had plenty of time to customize the home office just-so, making micro-adjustments to suit our moods and comfort, optimize for online meetings, and account for both expected and unexpected disruptions. Now with pandemic decreasing in severity, and the possibility that we may be expected to be physically present in the workplace or at least consider it as an option, returning to a shared, somewhat distant workplace may bring with it a mixed bag of feelings, notably, a lack of control over the physical environment. For some, returning to the office is a relief. No more package deliveries, dogs barking in the background of your meeting, family members ducking through the back of your video chat. For others, it means sacrificing the ability to throw open a window for …