CannonDesign on Rejuvenating the Healthcare Arena
To wrap up our inaugural healthcare themed November at officeinsight, we decided to round up the newest trends happening in healthcare design right now. We spoke to Jocelyn Stroupe, director of healthcare interiors at CannonDesign. The number one thing Ms. Stroupe called attention to was an intense focus on seamlessness in each person’s healthcare experience. “The patient experience is improving on multiple levels, from the first point of contact through to every engagement point after that,” said Ms. Stroupe. “One of the reasons it’s become so critical is because the new healthcare act, the Affordable Care Act, measures patient satisfaction. Hospitals get reimbursed based on those measures.” Designers in the healthcare arena are taking their cues from both retail and healthcare spaces. “Everything in healthcare is being based around convenience; each aspect of care is now happening in the same place. We’re engaging the retail space mentality and using retail …
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