Narrowing the Space Between Designer and Client – Part Two
Interior designers find themselves in expanding roles, ones moving them closer to their clients. In this second installment of a two-part series on the changing role of the interior designer, we’ll explore why an interior designer’s set of tools now includes greater use of human psychology and knowledge of decision-making processes. Changes in the interior design industry are bringing to the surface new thinking about the effects of personality and psychology on a designer’s engagement with technology, with client expectations, and with the complexity of business relationships. Open communication must be established because it creates value for the design process. A psychological benefit appears when clients realize the extent of the work performed by their designers. Communicating and educating clients brings them to a turning point when they know what is being proposed is not simply plucked straight out of a catalog. Elizabeth Lyman, an interior designer at Steelcase dealership …
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